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Improving Customer Experience Episodes

Dec. 22, 2023

Key Logistics of Oversees Product Sourcing with Refael Elbaz

Podcast Episode 179 of the Make Each Click Count Podcast features Refael Elbaz, the founder of Unicargo, a freight forwarding and warehouse company. Andy and Refael explore the crucial effort and dedication required to thrive...

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Oct. 20, 2023

Complete Website Redesign Achieved Within a Single Day? Seriously? wi…

Podcast Episode 170 of the Make Each Click Count Podcast features Miranda Imperi, the founder of Marketing Juice, a marketing company catering to small and medium-sized local businesses. Andy Splichal is particularly fascinat...

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Oct. 13, 2023

Incorporating AI to Improve Your Customer Experience with Csaba Zajdo

Podcast Episode 169 of the Make Each Click Count Podcast features Csaba Zajdo, the Founder of OptiMonk. We discuss understanding the ideal customers for companies to uncovering how smart personalization benefits different eco...

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Aug. 4, 2023

5 Ways To Boost eCommerce Conversion, Revenue and Profitability with …

Podcast Episode 159 of the Make Each Click Count Podcast features Kevin Howe, the President and Co-Founder of Three29, a Sacramento-based web design, and online advertising group that believes online and mobile marketing solu...

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July 14, 2023

Modern Strategies For Creating Your Brand Identity with Chris Sullivan

Podcast Episode 156 of the Make Each Click Count Podcast features Chris Sullivan, the co-founder and executive technical director at Kworq. He co-founded Kworq because they found that the narrative and emotion was slowly bein...

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March 24, 2023

Using Subscriptions To Catapult Your Customer’s Average Lifetime Valu…

This episode features Ben Fisher who runs Rodeo, a platform for 8-figure DTC brands that utilize subscription-based models. The Rodeo platform offers personalization features to tailor the customer experience and maximize cus...

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March 17, 2023

How To Win Customers’ Trust & Keep It with Sarah Siwak

This episode features Sarah Siwak, the co-founder and Chief Revenue Officer at Airhouse where they are applying lessons learned from a less-than-traditional path to power logistics solutions for emerging direct-to-consumer e-...

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Feb. 24, 2023

The 3 Fundamentals For Creating A Memorable Shopping Experience With …

This episode features Eric Melchor, the Personalization Geek for OptiMonk where they have gone from 0-40,000 users in just a few years and has over 500 five-star ratings on Shopify. The mission is to empower the average onlin...

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Feb. 17, 2023

Exploring The DropFunnels Marketing Platform With Jordan Mederich

Today's guest is Jordan Mederich, the founder of one of the fastest-growing marketing platforms online, DropFunnels. Garnering attention from top entrepreneurs and marketers alike, DropFunnels is the world's first and only te...

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Jan. 20, 2023

Why Your Current Customers May Need More of Your Focus This Year With…

This episode features Monica Sharma-Patnekar, an eCommerce brand mentor & consultant, a purpose-driven (digital) brand, marketing & strategy professional with 17 years of global experience building brands. She’s worked across...

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Nov. 25, 2022

Why Creating A Customer Centric Brand Is Vital To Your Company’s Grow…

This episode features Matt Edmundson, the CEO of Aurion Digital. As an eCommerce entrepreneur, his sites have generated over $75m in worldwide sales. Add to that, as a Coach his clients have combined sales of over another $10...

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Oct. 28, 2022

Proven Strategies for Improving Customer Retention For e - Commerce w…

This episode features Brandon Amoroso, the founder and CEO of Electriq, a DRINKS company that scales brands with profitable e-commerce models built from innovative proprietary methods. Powered by the freedom and individuality...

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Sept. 9, 2022

Creating A Customer Experience That Will Have Your Customers Happily …

This episode features Adam Pearce, the co-founder and CEO of Blend Commerce, an eCommerce Customer Experience Agency. He and his team have worked with over 200 Shopify retailers to help them provide memorable customer experie...

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July 8, 2022

The Power of Interactive Content With Saksham Sharda

This episode features Saksham Sharda, Creative Director and CIO of Outgrow, an all-in-one interactive content platform. Outgrow lets marketers build and launch interactive calculators and viral quizzes that help engage websit...

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June 17, 2022

A Technology That Predicts What Your Customers Will Buy Next with Sha…

This episode features Shanif Dhanani, the co-founder & CEO of Apteo. Apteo helps e-commerce brands personalize their marketing campaigns by predicting what their customers will buy next. Discover Shanif’s thoughts on predicti...

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