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Improving Customer Experience Episodes

Sept. 9, 2022

Creating A Customer Experience That Will Have Your Customers Happily …

This episode features Adam Pearce, the co-founder and CEO of Blend Commerce, an eCommerce Customer Experience Agency. He and his …

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June 17, 2022

A Technology That Predicts What Your Customers Will Buy Next with Sha…

This episode features Shanif Dhanani, the co-founder & CEO of Apteo. Apteo helps e-commerce brands personalize their marketing ca…

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June 10, 2022

Personalizing User Interactions With Quizzes & More with Gen Furukawa

This episode features Gen Furukawa, the Co-Founder of Prehook. He shares how they drive sales and engagement with an e-commerce q…

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March 25, 2022

Creating A Referral Program That Will Grow Your eCommerce Business Wi…

This episode features guest Raul Galera, the Chief Advocate at ReferralCandy, the #1 referral program platform online. Raul discu…

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March 11, 2022

Why You Should Automate Your Customer Service With Amit RG

This episode features guest Amit RG, Founder and CEO of Richpanel, a platform helping eCommerce companies scale and integrate the…

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March 4, 2022

Customer Retention – Easy To Overlook, But You Better Not With Valent…

This episode features guest Valentin Radu, Founder and CEO of Omniconvert. Omniconvert is a company which is disrupting the eComm…

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Feb. 11, 2022

Forget Your Password? No, Seriously, Forget Your Password With Reed M…

This episode features guest Reed McGinley-Stemple, Co-Founder and CEO of Stytch. Stytch enables Apps & websites to embed password…

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