Improving Customer Experience Episodes
Personalizing User Interactions With Quizzes & More with Gen Furukawa
This episode features Gen Furukawa, the Co-Founder of Prehook. He shares how they drive sales and engagement with an e-commerce quiz. He discusses the shoppers who are receptive to quizzes and the right data needed to obtain ...
Creating A Referral Program That Will Grow Your eCommerce Business Wi…
This episode features guest Raul Galera, the Chief Advocate at ReferralCandy, the #1 referral program platform online. Raul discusses how Referral Candy has powered over $300M in referral sales for their clients and how their...
Why You Should Automate Your Customer Service With Amit RG
This episode features guest Amit RG, Founder and CEO of Richpanel, a platform helping eCommerce companies scale and integrate their customer support services. Discover how Richpanel has modeled Amazon to bring productized cus...
Customer Retention – Easy To Overlook, But You Better Not With Valent…
This episode features guest Valentin Radu, Founder and CEO of Omniconvert. Omniconvert is a company which is disrupting the eCommerce space on how brands should perceive growth (where the norm is 100% focus on acquisition and...
Forget Your Password? No, Seriously, Forget Your Password With Reed M…
This episode features guest Reed McGinley-Stemple, Co-Founder and CEO of Stytch. Stytch enables Apps & websites to embed passwordless authentication for its customers. Listen as Reed explains the advantages for companies to c...