Improving Customer Experience Episodes
How Customer Data Fuels Growth with Jim Harenchar
Podcast Episode 229 of the Make Each Click Count Podcast features Jim Harenchar, CEO of Response Marketing Group. With over 35 years of experience, Jim's firm has been pioneering data-driven marketing across sectors like fina...
Fueling Customer Loyalty For Your Business With Lessons Learned From …
Podcast Episode 221 of the Make Each Click Count Podcast features Suri Singh, the Head of Loyalty at Emirates National Oil Company in Dubai. Suri has been a driving force behind the groundbreaking YES Rewards program, which i...
Unlocking Sustainable Shipping With The Eighth Notch's Game - Changin…
Podcast Episode 220 of the Make Each Click Count Podcast features Mike Robinson. Mike, a board executive at Vista Outdoor and former EVP at Macy's, played a pivotal role in expanding Macy's e-commerce operations and now focus...
Transforming Customer Service with AI with James O'Brien
Podcast Episode 211 of the Make Each Click Count Podcast features James O'Brien, an industry expert dedicated to helping customer support teams maximize their potential with AI. James has been instrumental in educating compan...
Turning Window Shoppers Into Loyal Customers with Max Bidna
Podcast Episode 209 of the Make Each Click Count Podcast features Max Bidna, a serial entrepreneur and seasoned marketing strategist who has directly contributed to the growth of over 200 companies. Max founded his advertisin...
Key Logistics of Oversees Product Sourcing with Refael Elbaz
Podcast Episode 179 of the Make Each Click Count Podcast features Refael Elbaz, the founder of Unicargo, a freight forwarding and warehouse company. Andy and Refael explore the crucial effort and dedication required to thrive...
Complete Website Redesign Achieved Within a Single Day? Seriously? wi…
Podcast Episode 170 of the Make Each Click Count Podcast features Miranda Imperi, the founder of Marketing Juice, a marketing company catering to small and medium-sized local businesses. Andy Splichal is particularly fascinat...
Incorporating AI to Improve Your Customer Experience with Csaba Zajdo
Podcast Episode 169 of the Make Each Click Count Podcast features Csaba Zajdo, the Founder of OptiMonk. We discuss understanding the ideal customers for companies to uncovering how smart personalization benefits different eco...
5 Ways To Boost eCommerce Conversion, Revenue and Profitability with …
Podcast Episode 159 of the Make Each Click Count Podcast features Kevin Howe, the President and Co-Founder of Three29, a Sacramento-based web design, and online advertising group that believes online and mobile marketing solu...
Modern Strategies For Creating Your Brand Identity with Chris Sullivan
Podcast Episode 156 of the Make Each Click Count Podcast features Chris Sullivan, the co-founder and executive technical director at Kworq. He co-founded Kworq because they found that the narrative and emotion was slowly bein...
Using Subscriptions To Catapult Your Customer’s Average Lifetime Valu…
This episode features Ben Fisher who runs Rodeo, a platform for 8-figure DTC brands that utilize subscription-based models. The Rodeo platform offers personalization features to tailor the customer experience and maximize cus...
How To Win Customers’ Trust & Keep It with Sarah Siwak
This episode features Sarah Siwak, the co-founder and Chief Revenue Officer at Airhouse where they are applying lessons learned from a less-than-traditional path to power logistics solutions for emerging direct-to-consumer e-...
The 3 Fundamentals For Creating A Memorable Shopping Experience With …
This episode features Eric Melchor, the Personalization Geek for OptiMonk where they have gone from 0-40,000 users in just a few years and has over 500 five-star ratings on Shopify. The mission is to empower the average onlin...
Exploring The DropFunnels Marketing Platform With Jordan Mederich
Today's guest is Jordan Mederich, the founder of one of the fastest-growing marketing platforms online, DropFunnels. Garnering attention from top entrepreneurs and marketers alike, DropFunnels is the world's first and only te...
Why Your Current Customers May Need More of Your Focus This Year With…
This episode features Monica Sharma-Patnekar, an eCommerce brand mentor & consultant, a purpose-driven (digital) brand, marketing & strategy professional with 17 years of global experience building brands. She’s worked across...